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Refund Policy


Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as newsletters or journals cannot be returned.

Additional non-returnable items: Gift cards; Downloadable software products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where No / only partial refunds (if applicable) are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If any amount you have paid is explicitly marked as NON-Refundable, No refund is granted.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@iif.edu.


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@iif.edu and send your item to: Indian Institute of Finance, 45A, Knowledge Park III, Greater Noida-201310, INDIA.


Shipping
To return your product, you should mail your product to: Indian Institute of Finance, 45A, Knowledge Park III, Greater Noida-201310, INDIA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75 or Rs 300/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Indian Institute of Finance
45A, Knowledge Park III,
Greater Noida-201310,
INDIA





45A, Knowledge Park-III, Greater Noida, Delhi NCR 201310, INDIA
Phone : 9811971002, 9999321585, +91-120-2323683, 2323687; Email : info@iif.edu; admission@iif.edu
Founded in 1987 in Ashok Vihar, Delhi-110052, INDIA
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